| Shipping Policy
Top Heavy Clothing does not ship on Saturday or Sunday. Due to shipping restrictions
we cannot deliver to P.O. boxes or military base address. All Shipments are subject to stock
availability.
Shipping Rates & Terms
Shipping price is a table rate based on the total price of your order.
Orders are shipped UPS ground, except Hawaii and Alaska orders, which will be shipped continental. Please allow up to 2 weeks for delivery.
Exchanges
To exchange product see Returns. Also send a bank draft or money order for the amount of $6.00 made out to Top Heavy Clothing for the return freight charges.
Sales Taxes
Top Heavy Clothing shall automatically charge and withhold the
applicable
sales tax for orders to be delivered to addresses within California. Each
customer shall be solely responsible for all sales taxes, or other taxes,
on
orders shipped to any other state.
Return / Exchange Policy
All returns and exchanges must be in new, unworn condition. Products may be returned to Top Heavy Clothing for replacement or refund as follows:
Returns to Top Heavy Clothing must be made within 30 days of the invoice date. You are responsible for shipping costs of all returns. Please allow 2-3 weeks for refunds to be processed and credited to your Paypal account.
Exchanges to Top Heavy Clothing must be made within 30 days of the invoice date. You are responsible for shipping costs of all returns if you want to change the size or product. You must include a check for $6.00 to cover additional shipping and handling charges. If you do not include a $6.00 check, we will consider your exchange a return and credit your Paypal account.
If you were shipped incorrect items and want to return it, return the item(s) to us, we will credit your account for your shipping charges and ship your order to you correctly. We will refund shipping ground charges only. No additional charges are billed to you.
For your safety, all returns should be sent via UPS, Federal Express, or any other courier that issues a tracking number. We are not responsible for lost returns or exchanges if they do not track back to our address.
NOTE: returns may be subject to a 10% restocking fee.
Top Heavy Clothing
28381 Vincent Moraga
Temecula, CA 92590
1-877-867-4389
1-951-699-8750 (Local)
|